Terms of Service

Terms of Service

Effective Date: May 25, 2025

By using Vohub.ai, you agree to these Terms. Please read them carefully.

Contents

Section 1

1. Acceptance of Terms

Age Requirement

You must be 18+ and agree to these Terms to use our AI voice platform.
Section 2

2. Account Responsibilities

Accurate Information

Provide accurate business and user information.

Security

Safeguard your login credentials. Notify us immediately of any breach.
Section 3

3. Acceptable Use

Prohibited Activities

You may not use Vohub for illegal, fraudulent, or harmful activities

No Spam

Spam or unsolicited marketing calls are strictly prohibited

System Integrity

Reverse engineering or unauthorized access is not permitted
Section 4

4. Service Provision

Service Delivery

We will provide the AI voice services "as is" with commercially reasonable efforts.

Account Management

We reserve the right to suspend or terminate accounts for misuse or non-payment.
Section 5

5. Payments & Fees

Billing Cycle

Fees are billed monthly in advance.

Payment Terms

Unpaid invoices may result in service suspension.

Refund Policy

Refunds are at our discretion, except as required by law.
Section 6

6. Limitation of Liability

Liability Cap

To the fullest extent permitted by law, Vohub's liability is limited to the amount you paid in the prior 3 months.

Damages Exclusion

We are not liable for indirect or consequential damages.
Section 7

7. Termination

User Termination

You may terminate at any time via your dashboard.

Data Deletion

Upon termination, your data will be deleted per our Privacy Policy.
Section 8

8. Changes to Terms

Updates

We may update these Terms. Continued use after changes constitutes acceptance.

Notifications

We'll notify you of significant updates via email or in-app banner.
Section 9

9. Governing Law

Jurisdiction

These Terms are governed by the laws of the State of Delaware, USA.
Section 10

10. Transactional SMS & Opt-Out

SMS Consent

By using Vohub.ai, you agree that we may send you one-time SMS when you request it during a call (e.g. "Send my summary") or as confirmation of an action (appointment booking, payment).

Opt-Out Process

Each SMS includes "Reply STOP to unsubscribe." If you STOP, we permanently suppress your number.

Suppression List

When a customer replies STOP, our system immediately flags their number in a shared suppression list. No further SMS of any kind will be sent—even if they call back and request another summary—unless they explicitly opt back in on a future call.
Section 11

11. Contact

For legal inquiries, please contact us.

Legal Agreement

By using Vohub.ai, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.