Terms of Service
Terms of Service
Effective Date: May 25, 2025
By using Vohub.ai, you agree to these Terms. Please read them carefully.
Contents
Section 1
1. Acceptance of Terms
Age Requirement
You must be 18+ and agree to these Terms to use our AI voice platform.
Section 2
2. Account Responsibilities
Accurate Information
Provide accurate business and user information.
Security
Safeguard your login credentials. Notify us immediately of any breach.
Section 3
3. Acceptable Use
Prohibited Activities
You may not use Vohub for illegal, fraudulent, or harmful activities
No Spam
Spam or unsolicited marketing calls are strictly prohibited
System Integrity
Reverse engineering or unauthorized access is not permitted
Section 4
4. Service Provision
Service Delivery
We will provide the AI voice services "as is" with commercially reasonable efforts.
Account Management
We reserve the right to suspend or terminate accounts for misuse or non-payment.
Section 5
5. Payments & Fees
Billing Cycle
Fees are billed monthly in advance.
Payment Terms
Unpaid invoices may result in service suspension.
Refund Policy
Refunds are at our discretion, except as required by law.
Section 6
6. Limitation of Liability
Liability Cap
To the fullest extent permitted by law, Vohub's liability is limited to the amount you paid in the prior 3 months.
Damages Exclusion
We are not liable for indirect or consequential damages.
Section 7
7. Termination
User Termination
You may terminate at any time via your dashboard.
Data Deletion
Upon termination, your data will be deleted per our Privacy Policy.
Section 8
8. Changes to Terms
Updates
We may update these Terms. Continued use after changes constitutes acceptance.
Notifications
We'll notify you of significant updates via email or in-app banner.
Section 9
9. Governing Law
Jurisdiction
These Terms are governed by the laws of the State of Delaware, USA.
Section 10
10. Transactional SMS & Opt-Out
SMS Consent
By using Vohub.ai, you agree that we may send you one-time SMS when you request it during a call (e.g. "Send my summary") or as confirmation of an action (appointment booking, payment).
Opt-Out Process
Each SMS includes "Reply STOP to unsubscribe." If you STOP, we permanently suppress your number.
Suppression List
When a customer replies STOP, our system immediately flags their number in a shared suppression list. No further SMS of any kind will be sent—even if they call back and request another summary—unless they explicitly opt back in on a future call.
Section 11
11. Contact
For legal inquiries, please contact us.
Legal Agreement
By using Vohub.ai, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.